Returns & Exchanges
At Morelli Group, we want you to be completely satisfied with your fashion purchase. If you are not entirely happy with your order, you can return or exchange any unworn items with original tags within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals are still intact and undamaged.
Ship the Parcel
Print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at any authorized collection point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing