Frequently Asked Questions
Everything you need to know about your Morelli Group experience
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I process a return or exchange?
You can return any unworn, unwashed items with original tags within 30 days of purchase. Simply visit our online portal to generate a prepaid return shipping label.
How can I ensure I am ordering the right size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for installment payments.
Are your materials sustainably sourced?
Morelli Group is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and work exclusively with manufacturers who adhere to fair labor standards.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.